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Tersano Lotus Pro

Learn how to triage issues with your Tersano Lotus Pro, how to change a cartridge and how to use your Lotus Pro correctly.

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FAQ's

How do I know if the dispenser is producing Stabilised Aqueous Ozone (SAO) or just water?

If SAO is not being produced, the dispenser will shut down and give an error. Tersano has built-in sensors to monitor the proper levels created.


How do I check the efficacy of the solution?

Stabilised Aqueous Ozone generated by our lotus® PRO device has been tested by Third Party Laboratories as per Green Seal Standards GS37 and GS53. Test strips are available for purchase to verify that the dispenser is producing SAO.


Where do I use SAO?

Applications include carpets, stone, marble, ceramic, glass, mirrors, bathrooms, stainless steel & chrome, TV monitors, computer screens, appliances, whiteboards, hardwood and vinyl. SAO is an approved sanitiser that also deodorises and works well at removing salt residue in the winter.


Can chemicals be used with the water to enhance the ability to clean? 

It is not recommended that any chemical be used with the SAO solution. Chemicals will negate the ozone in the water.


Do I need to wear PPE when cleaning with SAO?

The SAO Safety Data Sheet (SDS) is 0-0-0-A. Protective gear should be worn at your discretion, according to the organic matter or pathogens you are coming into contact with.


What if SAO is ingested? 

SAO is intended to fill mop buckets, auto-scrubbers, carpet extractors, and spray bottles to clean, remove stains, deodorise, and kill germs. It is not intended for consumption, but it will not harm someone if they accidentally drink it. 


Will the SAO solution remove wax from the floor?

SAO will not remove wax from a floor surface. Many current customers report that floor finishes last longer. Third-party testing also exists to improve gloss and slip-and-fall levels.


Can the solution remove mould? 

The Stabilised Aqueous Ozone kills mould. In order to remove dead spores, areas must then be scrubbed.

Still can't find an answer? Call Customer Services 0114 269 86 86

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